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By accessing or using Ecotriip.in, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access the website or use any services.
In these Terms and Conditions, "we", "us", and "our" refer to Ecotriip.in, and "you" refers to the client or user of our website and services.
Ecotriip.in provides booking services for wildlife safari tours, including pre-designed and customizable tour packages, accommodation arrangements, and additional services such as transportation and guided excursions.
To book a tour with Ecotriip.in, clients must provide accurate and complete information. Full payment is required at the time of booking, unless otherwise specified.
We accept payment via credit/debit card, bank transfer, or other approved payment methods. Payment details are securely processed, and clients receive confirmation of their booking via email.
Cancellation of booked tours may be subject to fees and penalties. Clients are advised to review the cancellation policy before booking.
Changes to booked tours, such as date modifications or itinerary adjustments, may be allowed subject to availability and applicable fees.
Ecotriip.in provides clients with a detailed itinerary for each booked tour, including information about accommodation, transportation, activities, and meals. While we strive to adhere to the itinerary, unforeseen circumstances may require adjustments.
Clients are responsible for ensuring that they meet all travel requirements, including visa, passport, and health regulations. It is the client's responsibility to obtain necessary travel documents and vaccinations.
Ecotriip.in is not liable for any loss, injury, or damage incurred during tours, including but not limited to accidents, illness, or property loss. Clients participate in tours at their own risk.
We strongly recommend that clients obtain comprehensive travel insurance to cover unexpected events such as trip cancellations, medical emergencies, and lost luggage.
All content and materials on Ecotriip.in, including but not limited to logos, text, images, and videos, are the intellectual property of Ecotriip.in and may not be reproduced or distributed without permission.
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Maharashtra, India.
Ecotriip.in reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on the website. Clients are encouraged to review this page periodically for updates.
We reserve the right to terminate or suspend access to our services for any reason, including violation of these Terms and Conditions or illegal activities.
Ecotriip.in shall not be liable for any delay or failure to perform our obligations under these Terms and Conditions due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of terrorism, or government restrictions.
If any provision of these Terms and Conditions is deemed invalid or unenforceable, the remaining provisions will remain in full force and effect.
The failure of Ecotriip.in to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.
These Terms and Conditions constitute the entire agreement between Ecotriip.in and clients regarding the use of our website and services, superseding any prior agreements or understandings.
If you have any questions or concerns about our Terms and Conditions, please contact us at contact@ecotriip.in.
Ecotriip.in strongly recommends all clients to obtain adequate travel insurance coverage independently before embarking on their journey. Travel insurance offers financial protection against various travel-related risks and uncertainties.
Ecotriip.in does not provide travel insurance directly. Clients are responsible for purchasing and maintaining their own travel insurance for the duration of their trip.
Ecotriip.in is not responsible for any incidents, accidents, or losses that may occur during travel. Clients are advised to secure appropriate insurance coverage to mitigate risks associated with travel.
As Ecotriip.in does not provide travel insurance, there is no associated claims process through our platform. Clients must contact their insurance provider directly in the event of a travel-related incident.
While we do not offer travel insurance, we strongly recommend clients to consider coverage options that include trip cancellations, medical emergencies, lost luggage, travel delays, and other unforeseen events.
Travel insurance policies may have exclusions and limitations. Clients should carefully review the terms and conditions of their insurance policy to understand coverage exclusions and limitations.
Clients are solely responsible for purchasing and maintaining travel insurance coverage that meets their individual needs and travel plans.
Clients must provide proof of travel insurance coverage independently before participating in any tours or activities booked through Ecotriip.in.
If you have any questions or need assistance in selecting a suitable insurance policy, please feel free to contact us at contact@ecotriip.in. Our team will be happy to offer guidance and recommendations.
Ecotriip.in prioritizes client safety above all else. We are committed to providing safe travel experiences by adhering to industry safety standards and guidelines.
We employ experienced and certified guides trained in first aid, emergency procedures, and wilderness safety. Our guides ensure clients are informed about safety protocols and are equipped to handle emergencies during the tour.
We provide appropriate safety equipment for activities such as wildlife safaris, trekking, and camping. Clients must use safety equipment as instructed to minimize the risk of accidents or injuries.
Ecotriip.in promotes responsible travel practices to minimize environmental impact and respect local cultures. We encourage clients to tread lightly, leave no trace, and support sustainable tourism initiatives.
Clients must adhere to safety guidelines and instructions provided by guides. It is the client's responsibility to disclose any medical conditions, allergies, or physical limitations that may affect their participation.
Travel involves inherent risks. Clients must understand and accept these risks before participating in any tour. Ecotriip.in does not take any responsibilities for incidents, accidents, or injuries that may occur during travel.
Our guides are trained to implement emergency procedures during emergencies. Clients must follow instructions provided by guides in such situations.
We recommend clients purchase travel insurance covering medical emergencies, trip cancellations, and other unforeseen events. Travel insurance provides additional protection during travel.
If you have any questions or concerns about our Safety and Responsibility Policy, please contact us at contact@ecotriip.in. Your safety is our top priority, and we are committed to providing safe and memorable travel experiences.
At Ecotriip.in, we are committed to providing exceptional customer support to ensure the satisfaction of our clients. We strive to address all inquiries, concerns, and feedback promptly and effectively.
We offer multiple channels of communication to facilitate easy access to our customer support team. Clients can reach us via email, phone, or through the contact form on our website.
Our aim is to respond to all customer inquiries and messages within 24 hours during regular business hours. Responses may take longer during weekends or holidays, but we endeavor to address urgent matters promptly.
Our customer support team consists of knowledgeable and experienced professionals who are well-versed in our services and policies. They are equipped to provide accurate information and assistance to clients.
If clients encounter any issues or concerns during their travel experience, our customer support team is dedicated to resolving them in a timely and satisfactory manner. We prioritize finding solutions that meet the needs and expectations of our clients.
We welcome feedback from our clients as it helps us identify areas for improvement and enhance the quality of our services. Client feedback is taken seriously, and we continuously strive to implement positive changes based on their suggestions.
We respect the privacy and confidentiality of our clients' information. All communication with our customer support team is treated with the utmost discretion, and client data is handled in accordance with our Privacy Policy.
Ecotriip.in is committed to ensuring that our customer support services are accessible to all clients, including those with disabilities. We strive to provide assistance in a manner that accommodates the diverse needs of our clients.
If you require assistance or have any questions, please do not hesitate to contact our customer support team at contact@ecotriip.in or by phone at +91 9226872882. We are here to help and ensure that your experience with Ecotriip.in is seamless and enjoyable.
At Ecotriip.in, we value feedback as it helps us understand our clients' experiences and improve our services. We encourage clients to provide honest and constructive feedback to help us enhance their travel experiences.
Clients can submit feedback through various channels, including email, phone, or through the feedback form on our website. We welcome feedback at any stage of the travel process, from booking to post-tour experiences.
We respect the privacy of our clients and treat all feedback with confidentiality. Client feedback is used for internal purposes only and will not be shared with third parties without explicit consent.
When submitting reviews on our website or third-party platforms, we request clients to adhere to the following guidelines:
Ecotriip.in moderates reviews submitted on our website to ensure they comply with our review guidelines. Reviews that violate our guidelines may be edited or removed at our discretion.
We strive to respond to all feedback received from clients in a timely and professional manner. Our goal is to address any concerns or issues raised by clients and take appropriate actions to improve their experiences.
Client feedback plays a crucial role in our continuous improvement process. We analyze feedback trends and use them to implement positive changes that enhance the quality of our services and overall client satisfaction.
If you have any questions or concerns about our Feedback and Review Policy, please contact us at contact@ecotriip.in. We appreciate your feedback and strive to create memorable travel experiences for all our clients.
