1. Deposit Requirement:

Clients are required to submit a non-refundable deposit to secure their booking. The deposit amount is typically a percentage of the total tour cost and will be specified in the quotation provided by Ecotriip.in. This deposit ensures that clients are committed to the booking and allows Ecotriip.in to allocate resources and make necessary arrangements for the tour.

For example, if a client wishes to book a wildlife safari tour with Ecotriip.in that costs Rs. 10000, and the deposit requirement is set at 20%, the client would need to submit a deposit of Rs. 2000 to confirm the booking.

2. Balance Payment:

The remaining balance of the tour cost must be paid no later than forty-five (45) days prior to the scheduled departure date. This allows Ecotriip.in to finalize arrangements, secure accommodations, and prepare necessary permits or documentation for the tour.

For instance, using the previous example where the total tour cost is Rs. 10000 with a 20% deposit, the remaining balance of Rs. 8000 must be paid at least 45 days before the tour's departure date.

3. Payment Methods:

Ecotriip.in accepts various payment methods to accommodate the preferences of our clients. Payment can be made via bank transfer, credit card, or other accepted methods as specified by Ecotriip.in. Clients can choose the most convenient option for them, ensuring a hassle-free booking process.

For example, clients may opt to make a bank transfer directly from their bank account or use a credit card for a secure and convenient transaction. Ecotriip.in will provide detailed instructions and information for each payment method to guide clients through the process.

4. Currency:

All payments for Ecotriip.in tours must be made in the currency specified by Ecotriip.in in the quotation and booking confirmation. The currency chosen will depend on various factors, including the client's location, the tour destination, and prevailing exchange rates.

Ecotriip.in reserves the right to adjust the tour cost in the event of currency fluctuations or changes in exchange rates to ensure fair and accurate pricing.

5. Refund Policy:

Refunds for cancellations are subject to the conditions outlined in the Cancellation Policy. Clients should refer to the Cancellation Policy section for detailed information on refund eligibility and the refund process. Ecotriip.in strives to maintain transparency and fairness in all refund transactions, ensuring a positive experience for our clients.

6. Invoice:

Upon confirmation of the booking and receipt of the deposit, Ecotriip.in will provide an invoice detailing the deposit amount, remaining balance, and payment instructions. This invoice serves as an official record of the transaction and provides clients with a clear overview of their financial obligations.

Clients are responsible for reviewing the invoice for accuracy and notifying Ecotriip.in of any discrepancies or errors promptly. Ecotriip.in will make necessary corrections and adjustments as needed to ensure the invoice reflects the agreed-upon terms and conditions of the booking.

1. Cancellation:

Ecotriip.in understands that plans may change, and clients may need to cancel their booked tours. Cancellation requests must be submitted in writing via email to contact@ecotriip.in. The date of the cancellation request will determine the applicable refund policy.

2. Refund Eligibility:

The refund eligibility and amount are subject to the following conditions:

• If the cancellation request is received at least forty-five (45) days before the scheduled departure date, clients are eligible for a full refund of the tour cost, excluding the non-refundable deposit.
• If the cancellation request is received between thirty (30) to forty-four (44) days before the scheduled departure date, clients are eligible for a 50% refund of the tour cost, excluding the non-refundable deposit.
• No refunds will be issued for cancellations received less than thirty (30) days before the scheduled departure date.

3. Refund Process:

Upon receiving a valid cancellation request, Ecotriip.in will process the refund within fourteen (14) business days. The refund will be issued using the same payment method used for the original booking, unless otherwise requested by the client.

4. Non-Refundable Deposit:

The deposit required to secure the booking is non-refundable under any circumstances. This deposit ensures commitment from the client and allows Ecotriip.in to allocate resources and make necessary arrangements for the tour.

5. Exceptional Circumstances:

In cases of unforeseen circumstances, such as natural disasters, political unrest, or other events beyond the control of Ecotriip.in or the client, special consideration may be given regarding refund eligibility. Ecotriip.in will review such cases on an individual basis and strive to find a fair and equitable solution for all parties involved.

1. Cancellation Fees:

If you cancel your booking within 30 days before the tour start date, a cancellation fee of 25% of the total tour cost will apply.

2. Refunds:

Refunds for cancellations will be processed within 7 business days. Please note that the refund amount may be subject to deductions for cancellation fees.

3. Non-Refundable Deposits:

Some tours may require non-refundable deposits at the time of booking. In such cases, the deposit amount will not be refunded in the event of cancellation.

4. Partial Cancellations:

If you wish to cancel only part of your booking, please contact us to discuss available options. Partial cancellations may incur additional fees.

5. Tour Operator Cancellations:

In the unlikely event that Ecotriip.in cancels a tour due to unforeseen circumstances, clients will receive a full refund of the tour cost.

6. Force Majeure:

Ecotriip.in shall not be liable for cancellations or delays resulting from circumstances beyond our control, including but not limited to natural disasters, acts of terrorism, or government restrictions.

7. Notification of Cancellation:

To cancel your booking, please notify us at least 72 hours before the tour start date via email or phone. Cancellations are only considered valid once confirmed by Ecotriip.in in writing.

8. Rebooking:

If you need to reschedule your tour due to unforeseen circumstances, please contact us as soon as possible to discuss available rebooking options. Rebooking may be subject to availability and additional fees.

9. No-Show Policy:

Failure to show up for a booked tour without prior notification may result in forfeiture of the tour cost. Please inform us if you are unable to attend the tour to avoid unnecessary charges.

10. Medical Emergencies:

In case of medical emergencies or unforeseen health issues preventing you from participating in the tour, please provide medical documentation to support your cancellation request. Refunds or rescheduling options may be available on a case-by-case basis.

11. Weather Conditions:

If a tour is canceled due to adverse weather conditions or other safety concerns, clients will be offered alternative tour dates or a full refund of the tour cost.

12. Travel Insurance:

We strongly recommend that clients purchase travel insurance to cover unexpected cancellations and emergencies. Travel insurance can provide financial protection in case of trip interruptions, medical emergencies, or other unforeseen events.

13. Refund Method:

Refunds for canceled tours will be issued using the original payment method used for booking. Please allow sufficient time for the refund to reflect in your account, depending on your bank or payment provider's processing times.

14. Changes to Cancellation Policy:

Ecotriip.in reserves the right to update or modify this Cancellation Policy at any time without prior notice. Changes will be effective immediately upon posting on the website. Clients are encouraged to review this page periodically for updates.

15. Contact Us:

If you have any questions or concerns about our Cancellation Policy, please contact us at contact@ecotriip.in.

Payment Policy